You can order debt collection services:
We check whether the recovery of your receivables is possible and to what extent. Preliminary verification is available after a few minutes.
If the verification result is positive, we will sign an agreement with you.
You provide us with documentation concerning the case, e.g. invoices, letters ets.
We start with sending a notification to the debtor.
If there is no response, we call the debtor within 8 hours – sometimes even 4 times.
If the calls do not bring any results, we send our representative to perform a field reconnaissance and to deal with the debtor by developing a plan of repayment.
Depending on the case, the previous stages may be repeated. This depends on the specific case. If the amicable stage fails to bring results, we will handle the comprehensive debt collection process in court.
It is required by law to send such final call, specifying the final date of payment. It is worth being consequent. We specify such date and, after it has elapsed, we realise the consequences announced. We prepare a claim.
On this stage, the actions are based on arrangements made in the amicable stage. We present the arrangements, and agreements signed that have not been executed. As the case has been prepared by a professional debt collector, most of the claims are filed in simplified, faster and cheaper modes.
Filing a claim in court does not prevent the debtor from settling the case amicably. They may still avoid the costs of enforcement. Being aware how much information we collected in the course of our actions and the fact that we will submit it to the bailiffs to improve their efficiency is motivating for the debtor.
At that point, we use all data that we managed to collect on the previous stages. A meticulously drafted application for enforcement provides the bailiff with detailed guidelines concerning the expectations of the creditor. We do not rely completely on the good will of the bailiff. Additionally, the enforcement activities are quite often monitored personally by a representative of Pragma.
We do not rely completely on the good will of the bailiff. Throughout the duration of enforcement, we monitor the effectiveness of the actions taken, by caring about the interest of the represented creditor. This is particularly important for enforcement from real property. Additionally, representatives of Pragma are often present at the enforcement activities.
Do you want to recover your money from customers without ruining your business relations?